Video conferencing is the ideal way to book your next big holiday
Opulent travel lounge in Shrewsbury has always provided a bespoke customer service where we take the time to get to know our customers and find out what they really want from that special holiday.
Like all firms, we were forced to look at new ways of communicating and doing business and we starting using video conferencing during lockdown. However, perhaps this is one good thing that has come out of this dreadful situation, as the video conference has proved a really great way to book a holiday – and it’s something we will probably keep, even when life does return to normal.
It’s perfect for a special long-haul holiday
Our Shropshire clients can book an appointment for a video ‘meeting’ and initially just need to let us know the basics - that could be destination, anticipated travel dates, number in party and what they want from their trip. Now we are not talking about two weeks in Majorca, here, although if you wanted to video us for a short haul trip you are more than welcome.
Instead, the video conference is ideally suited for long haul trips or, those special occasion holidays such as a honeymoon, anniversary or retirement get away. It’s interesting that prior to lockdown there was little appetite for video conferencing, but now people of all ages have embraced this technology and even become quite savvy at using it.
Let us inspire you
As well as people coming to us with a good idea of where they want to go on their long-haul destination, it’s not unusual for people to come to us and say - inspire me! Having a blank sheet of paper is great and being able to see our customers’ reactions on screen is really helpful. The frown when they don’t like something or, more often than not the big grin when they love one our suggestions. We can build up a great rapport which is often not possible over the phone or even, in the travel agency as people may think they have a time limit. However, booking an hour, or an even longer appointment on a one to one basis, gives both parties space to explore all options. which makes our job as travel specialists so much easier and ultimately more rewarding when we present the itinerary and details of that special holiday.
Please don’t forget that Opulent Travel Lounge continues to report a steady stream of holiday enquiries for 2021 – in fact, we predict a mad rush and prices going through the roof – so our message is book now for 2021 and even further ahead if feasible. If you want to book your video conference to discuss your holiday plans just get in touch and we can make an appointment. You can discuss your holiday plans in the comfort of your own home with your own personal holiday planner from Opulent travel lounge. It’s the new way to book your hols.